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Has anyone else had issued resolved when Where's My Refund indicates information not found for early March e-filed returns

burchfieldcpas
Level 2

Has anyone else had issued resolved when Where's My Refund indicates information not found for early March e-filed returns?  Two clients filed in early March and had  refunds but Where's My Refund doesn't recognize the taxpayer information.  I have tried calling 5 different IRS numbers and either they don't answer or tell me they can't help me or try to transfer me and I get disconnected.  Has anyone had luck or know of what the problem is?

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2 Comments 2
Ernie
Level 9

Are you a professional preparer? 


If so just call the Practitioner Priority Help Line.

Just-Lisa-Now-
Level 15
Level 15

Ignore WMR, its rarely correct and goes down continuously.  If you filed your return and have a refund, it will eventually show up.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪