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Form 9465 - Critical Diagnostict/E-File Failure

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Level 2

There are several of us in the community that are having issues with filing the Form 9465 with the tax return. After completing the form correctly, a critical diagnostic is given that says box 11a should be equal or more than box 10. Our situation is that the taxpayer ows $1,093, are making a $200 payment with the retun, box 10 was $12 and box 11a was $200, which should have solved the diagnostic. We tried also entering $200 into box 11b, which cleared the diagnostic so that we could e-file, however, entering data in 11b is incorrect and the e-file ends up failing to be accepted. I also ran the most recent update and tried again without success.

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1 Reply 1
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Level 15

What software?  This *community* covers three tax prep software programs.

Former Chump... umm.... AllStar.
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