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Form 1310 will not e-file in 2019

Penni
Level 2

Have e-filed a 2019 return with Form 1310.  Keeps getting rejected with error of "known issue in the program with Form 1310. It will be fixed in future release."  Talked with ProSeries tonight and they say they do not have a date this will be fixed. It is a formatting issue with ProSeries.  Don't want to paper file cause who knows when anyone will look at it.

Does anyone have any thoughts?  Thinking maybe I could print the Form 1310 and scan in and attach as a PDF and remove the form in tax return.  Not sure I can remove form with creating an error. Would appreciate any thoughts.

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PATAX
Level 9

Real Simple Solution Penni.. If you cannot  efile the return because of e-file errors simply ask the client if they wish to mail it and then you can attach anything you want to it. Just my opinion

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1 Reply 1
PATAX
Level 9

Real Simple Solution Penni.. If you cannot  efile the return because of e-file errors simply ask the client if they wish to mail it and then you can attach anything you want to it. Just my opinion

View solution in original post

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