Are you using the stand alone FAM or the FAM in QB Accountant Desktop? I am having problems using the FAM in QB Accountant Desktop. It will not open and stay running. I shuts down before accessing any FAM data. I have reported it over and over again. Tech support is no help and I haven't had any success in getting the case escalated. I had many problems with similar QB, FAM, ProSeries issues last year. It took them until 4/1/2020 to get them fixed. I swore after the debacle last year that I would never use Intuit products again, but I caved in again this year.
so, I used to use the stand alone FAM years ago and never had the problems I have had over the past 2 years with the QB FAM program. my only question is this: is the standalone version a networkable program? if i am going to switch to standalone, i would like all accountants in my firm to be able to make their own depreciation entries in QB on a monthly basis. the QB FAM program data only resides on one admin workstation (mine), therefore I end up having to make all depreciation entries for every QB client.