Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Firewall issues --Fixed -- Just wanted to share

charles
Level 2

My ProSeries was not updating and the (actually pretty good) tech support person determined that for some reason, something was not allowing ProSeries to access proseries.com.  This was preventing updates.  

We explicitly unblocked the site via Windows Firewall and my anti-virus, nothing.

We looked at my router's firewall, nothing.

Finally, I figured it out.  I have my DNS set for Cloudflare DNS server of 1.1.1.2--this DNS apparently thinks the Proseries.com has "malware".  (Insert your own joke here)

Anyway, by changing my DNS server setting in my Ethernet port properties from 1.1.1.2 back to 1.1.1.1,

I am sure many would say well, "Why set it that way in the first place?"  it's for safer computing.  

 

Anyway, just sharing in case it helps the next lost soul.  

 

Labels (1)