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FILES ACCESS

GUAMPYS
Level 1

I can't access my files from 2016-2018, according to the message on the screen, I need to update my software in order to have access to my INTUIT account. My software is updated!!! and i'm still have the same message. Does anybody know how to "update the software"????

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3 Comments 3
Terry53029
Level 12
Level 12

From within proseries try refresh updates. then if that doesn't work go to windows start, and try repair updates for each year. 

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Just-Lisa-Now-
Level 15
Level 15

Its not clear whether you can open the program at all, or just the files.    Use the update options in the Windows Programs menu to update if you cant open the program.

winupdate2019.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
GUAMPYS
Level 1

Thank's Lisa, that really worked. Appreciate your time to answer my question. You save my day.