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File locked by another user

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Level 1

The power went off while I was in the middle of a return.  Now that the power has been restored I can not open that return.  The program says "file locked by another user".  I am a single user shop, so that can not be the case.  How do I fix this error so I can open this return and continue to work on it?  Thank you for your response!

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2 Replies 2
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Level 11

Wear a mask.  Wash your hands.  Always use battery backup and surge protector.