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Federal return e-file status is not updated.

Level 1

Hello,

 

I filed my client's federal tax return electronically on Feb 18, 2021.

And other customer's tax return were filed electronically on Feb 20, 2021.

The second client's e-file status was confirmed in 10 minutes, while the first client's e-file status remains the same.

The only difference between the two tax returns is that the first client has stock transactions. 

 

Does anyone have this experience?

What should I do?

 

Labels (1)
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2 Replies 2
Level 15
Level 15

Highlight the files in the EFcenter, then use this, see if that pulls the acks in.

updateack.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 1

Hi Lisa, thank you for your reply.

 

I have already done that several times and I just did it again.

It keeps showing that message.

1.JPG

 

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