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federal e-file won't go through

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Level 2

My federal return with no errors will not go through.  It says the version is no longer current.  I have updated three times.  What do I do to get this return filed?  And all the others that will follow?

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Level 15
Level 15

You dont have this in your Programs menu?

updaterepair.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Level 15
Level 15

errorrepair.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Community Manager
Community Manager

To resolve this, first update your program normally.

Then, from within the program go to Updates -> Refresh Updates.

This option will 'drain' existing updates and force ProSeries to refresh its updates (based on installed tax products).


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Level 2

There is no Repair Updates under Tools.  So how was this helpful?

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Level 15
Level 15

You dont have this in your Programs menu?

updaterepair.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post