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fast path
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15740
Level 3
01-30-2021
12:22 PM
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for the first year ever, I was unable to download the next year program from inside my tax program. I use Proseries Basic. Instead, I had to go to the website and download. I have a problem now - I have a 2019 return to send and can't because it tells me that I need the next year fast path "need to go to website and verify the fast path".
I don't know where/how to verify the fast path for 2020 to satisfy the 2019 return! What a pain!!
Thanks for all the help!
Jean Anderson
Jean Anderson
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1 Comment 1
TaxGuyBill
Level 15
01-30-2021
12:27 PM
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While on the Homebase of 2019, you should be able to go to the top menu and select "Tools" then "License Products" and that should trigger 2019 to work again.
