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Error trying to submit Pay-by-Refund enrollment application for 2020 (TPG)

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Level 1
This is a new business so didn't have any bank product last year, so the option for "None" was selected; which disables the other 2 fields.  However when I submit the application with all other information completed get following error message.  
 
There are missing or invalid form entries above. Please review all fields, enter the required information, and try again.
List of missing or invalid fields:
  • priorYearInfo.volume
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2 Replies 2
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Level 15
Level 15

Ive never used any of the banking products, but I see these instructions and saw in one section that said youd need to wait for the 2020 product to become available...you may want to read through this and see if that might be causing your issue.

https://proconnect.intuit.com/community/register-or-activate-services/help/how-do-i-enroll-in-pay-by...

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

There was an alert on my dashboard specifically saying enrollment was open and you didn't have to wait; for 2020 to be downloaded.

 

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