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Error R0000-544-02

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Level 1

A client of ours federal tax return is being rejected for saying that the Primary SSN must not be the same as a Dependent SSN on another tax return but we checked with them and they said that there is no way they could be a dependent on someone else's tax return. Anyone else run into this error?

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Level 15

Possibilities:

1) identity theft

2) legit mistake (someone filed already using the SSN in question but entered the numbers wrong

3) SOMEONE went to the IRS 'stimulus' site & filed using the number.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

3 Replies 3
Highlighted
Level 15

Possibilities:

1) identity theft

2) legit mistake (someone filed already using the SSN in question but entered the numbers wrong

3) SOMEONE went to the IRS 'stimulus' site & filed using the number.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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Level 15

.... and to continue....

You *could* try calling the Efile desk and/or Practioner Hot Line - but getting someone to answer is tough these days.

If you can't get thru/get it resolved - a paper file (ick..) is the only option.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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@dharttttttThe post by @abctax55 has covered the most logical explanations.  I would paper file the return with a cover letter to the IRS explaining it was rejected for e-file due to the SS# snafu. 

If identity theft is confirmed by the IRS your client will be eligible for an Identity Protection Number [PIN] for use in e-filing future returns.  The IRS will mail the IP PIN to your client each December for use in filing the current year return.  You can read about it here:  https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin