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Error code 4--1

Level 3

Trying to license my stand-alone Proseries 2019 (not sure why it lost its license info; happened after an update). After showing my customer number and zip code and clicking next, a licensing error box pops up with error code 4 - - 1. Any hints?

Labels (2)
0 Cheers
7 Replies 7
Level 15

See if this helps:

How to resolve a ProSeries failure to license erro... - Intuit Accountants Community

This week's special - free roadrunner dinner with every return (legal disclaimer - you catch it and we'll cook it)
Level 15

Jeff and Bill @IRonMaN , @TaxGuyBill 

I caught an old Andrew Zimmer show rerun last night. He did MN food including the state fair and lutefisk.

I thought of both of you.


ex-AllStar
Level 13

@sjrcpa wrote:

MN food including the state fair and lutefisk.


 

Let's combine those and have deep-fried lutefisk on a stick!

Level 15

The only problem with that idea is, the lutefisk will probably eat through that stick.

This week's special - free roadrunner dinner with every return (legal disclaimer - you catch it and we'll cook it)
0 Cheers
Level 15
Level 15

I remember that happening quite a bit last year.  Let me go digging

https://proconnect.intuit.com/community/license-information/help/how-to-resolve-a-proseries-failure-...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 15

I remembered it too!

This week's special - free roadrunner dinner with every return (legal disclaimer - you catch it and we'll cook it)
Level 3

Both of you provided the right assistance! I'm not sure which to mark as the solution so I cheered instead. I had to wade all the way down to renaming the entitlement client to solve the problem. Thanks again!