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electronic filing password

richardnhim
Level 1

electronic filing password

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9 Replies 9
richardnhim
Level 1

how do i find my electronic filing password

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Just-Lisa-Now-
Level 15
Level 15

Seems to be a recurring theme this morning, so far no word on how to bypass this issue.

https://proconnect.intuit.com/community/proseries-discussions/discussion/transmission-of-return/00/4...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
8138
Level 2

GO TO TOOLS, THEN USER ACCESS RIGHTS AND THEN TO ENABLE OR DISABLE ACCESS RIGHT

FEATURES AND THEN CLICK DISABLE. THIS HAS WORKED FOR ME

on admin, disable "enable access rights"

richardnhim
Level 1

why you choose to disable access right?

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8138
Level 2

I was instructed to do this by a Proserise agent

kbell
Level 1

What do you use for master password since we never had one?Thankyou for the turning on /off got us halfway there.

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alliefranklin
Level 1

Thanks so much for the fix, and for calling support and taking one for all of us having the issue.  I had been on support hold for 58 minutes when I saw your comment.  I really appreciate you taking the time to respond.

Have a great tax season.

Jaimeandjaime
Level 2

ELECTRONIC FILING PASSWORD

Thank you for SHARING your answer , save so much fustration !

I did the

TOOLS

USER'S & ACCESS RIGHTS 

ENABLE/DISABLE ACCESS RIGHT FEATURE

It worked!