I chose 2 files (a federal and state file) to be electronically filed, but the message indicated 3 files were selected to be transmitted. For some reason, the program erroneously is adding another client file to the transmission. This needs to be corrected.
Do you mean AFTER the transmission took place, ProSeries reported that 3 files were transmitted? Or this is before you even started the transmission?
Is this in ProSeries 2020?
when you highlight the return to be converted make sure your
browser has not highlighted another return
This has happened to me too. I highlight a corporate return (federal & state) to e-file. They both transmit okay, but I get any error message that another stray return (which I definitely did not highlight) failed final review and didn't transmit. I thought the first time I mistakenly highlighted the other return, but this time I'm sure I didn't.
This problem should have been fixed if you pick up the latest updates.