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efiles wont send

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Level 1

All of a sudden my efiles won't send.  Thoughts?

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7 Replies 7
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Level 15

My first thought would be - what happens when you try?  You are  a little light on details.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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Level 1

It acts like it's transmitting, then comes back with an error that file was not transmitted.  the efile

log shows it's ready to transmit after all the wait for it to transmit is over.

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Level 8

What's the error message on the Transmission Log?   Program needs updated? Error in the files?

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Level 1

There is no "error" like a typical error.  It just says files not transmitted.

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Level 15
Level 15

Do you have a PDF attached to it?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

Yes.

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Level 15
Level 15

I feel like Ive seen this problem mentioned when people have a file attached, it may be too big?   

Do you have the option to rescan it in a lower resolution to make it a smaller file?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪