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efile reject return has a PTIN that has not been verified

Randeea
Level 2
Spoiler
No problem e filing business returns, but first personal return keeps getting rejected

Form 1040  Individual.  The preparer on this return has a PTIN that has not been verified.  Return conversion failed.
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Just-Lisa-Now-
Level 15
Level 15

So you checked that little box in your Preparer information that says you've verified the PTIN?

ptinverify.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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8 Replies 8
Just-Lisa-Now-
Level 15
Level 15

If it failed conversion, then it wasnt an Efile reject.  Go back in and check your preparer information.  Tools > Firm/Preparer Info

That being said, Im thinking we may be best suited to wait until IRS opens for Efiling...its obvious things arent going as expected for Intuit to open early.

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/e-file-rejections-duri...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Randeea
Level 2

Information is correct.  State return was converted no problem, but federal rejected for the same client.

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EileenEspinosa
Level 1

What

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George4Tacks
Level 15

You probably submitted before PS was really ready to start dumping efiles into the bucket to be transmitted later, or maybe the bucket was full and you just got splash back. Try again at a later date. It really won't go in until 2/12.


ex-AllStar
Randeea
Level 2

Attempted 5 x with no success.  Verified Preparer information.  State return accepted, Federal rejected, even if I tell it not to check for errors while converting.

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Just-Lisa-Now-
Level 15
Level 15

So you checked that little box in your Preparer information that says you've verified the PTIN?

ptinverify.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

nancytritto
Level 1

Thank you .. That worked

Randeea
Level 2

That did it.  Strange how it e-filed about 10 business returns and one state individual return before requiring that.