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Efile Error: Error X0000-005 The XML data has failed schema validation.

TAX15
Level 2

Date: Monday 6/22/20 11:37 AM EDT.  ProSeries Support is reporting that "this error is under  investigation".

Recommend that You call ProSeries Support to Report  the Error to motivate them to devote resources to solving the problem.

For customer service and technical support,
please call 1-800-434-6818, Monday - Friday, 6:00 AM - 6:00 PM PT.

They will ask You for your Account Number. Current wait times 11AM Monday 6/22/20 are 30 minutes.

the Error: 

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2 Comments 2
kst843
Level 3

I have the same error on 1 of 2 returns that were efiled within minutes of each other.

0 Cheers
Tax man
Level 3

same error on 3 clients 

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