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Efile crashes software Help!

Level 1

As of today I can't efile without software crashing, I refreshed updates. No Luck! Any other suggestions before I reinstall and flip out on all the work I will lose. Thanks

Obviously an issue out there as hold times where over an hour.

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2 Replies 2
Level 8

Please do a precautionary backup (not a copy but a backup) before you reinstall.  I know nothing is supposed to happen to the files you have completed but why take the risk.

Level 15
Level 15

I had a crash today (program just closed without warning) the first return I worked on after todays huge update.....it did pop up an error report to send to Intuit, so I sent it....restarted and it recovered my file so I didn't lose anything....worked fine the rest of the day.