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efile an amended return

jav
Level 1

receive the following error message:  The amended return failed the submission amended return validation step

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4 Replies 4
IRonMaN
Level 15

What year and did you prepare the original return?

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)
jav
Level 1

year 2020 and i prepared the return

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IRonMaN
Level 15

The steps I would try:

Go through the review process on the return to see if there are any issues.

If none, reboot your computer.

If that doesn't help, update your software.

If that doesn't help, go to your start menu, click on ProSeries and select "refresh updates".

If that doesn't help.  Shut off your computer, lock the office and go fishing.  Then try the whole process again Monday.

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)
TAXOH
Level 11
Level 11

I think I would jump to the last step.