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Earned income credit rejction

fesemagu
Level 2

I just completed a taxpayer return and it was rejected even though he has not been denied earned income credit before. How do I correct this rejection

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3 Replies 3
Skylane
Level 8
Level 8

Start by reading the error code and reason for the rejection. It is accessed by a hyperlink in the efile center on the clients line 

 

If at first you don’t succeed…..find a workaround
Just-Lisa-Now-
Level 15
Level 15

HIghlight the file in the EFCenter and hit F12, then choose Rejected Returns to see the full explanation.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
fesemagu
Level 2

Problem resolved. Thanks

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