When I purchased Proseries 2021 in November 2021, I was prompted to signup for (and pay for) e-signature. I purchased a block of 50 signatures. However, they are not showing up in my 2021 software. How do I get access to the 50 signatures I purchased?
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Same thing happened to me and I had bought signatures for TY 2020, not 2021. I called customer service and they refunded the cost and then sold me the right tax year. Check your receipt and see which year you purchased.
Same thing happened to me and I had bought signatures for TY 2020, not 2021. I called customer service and they refunded the cost and then sold me the right tax year. Check your receipt and see which year you purchased.
Thank you. I will try that.
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