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E-Filing Bug

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Level 3

2018 Federal Return was E-filed unsuccessfully.

Error message says "The version of ProSeries you are using is no longer current......" but I have already updated my software several times.  I already went to the update menu and selected "update installed products" several times.  I keep Re-Efiling and keep getting the same error.

Help!!!!

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Level 15

But did you go to the "refresh" updates, just below the regular updates?  

THAT seems to be necessary, for reasons I do not understand.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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Highlighted
Level 15

But did you go to the "refresh" updates, just below the regular updates?  

THAT seems to be necessary, for reasons I do not understand.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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Level 1

Thank you very much. I ran through the Update 4 times and was pulling my hair out.

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Level 15

YVW...

I don't use PS - but this seems like a really odd way of handling updates.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 1

Yes I did go to "refresh updates" but still received the same error.

Not working

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