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E-filing 2019 State returns

Confucius
Level 2

I am unable to e-file 2019 state returns. Get an error in the state that the ERO information does not match yet all the ERO information is correct.

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3 Replies 3
Just-Lisa-Now-
Level 15
Level 15

Tools > License Products   see if that helps at all

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Confucius
Level 2

Yeah, I tried that already and just tried again. Didn't help. But thanks for your input. 

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Skylane
Level 8
Level 8

License /ERO matching issues will require a call to tech support 

If at first you don’t succeed…..find a workaround
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