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e-file

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Level 2

I e-filed 7 returns and received the message "Return Received by Intuit". 

Then my computer crashed.  On re-boot, all files are now shown as "Transferred".  How can I find out is the returns were accepted by the IRS and State of California?

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Level 15
Level 15

Are they under the Pending Tab?   Highlight them all and choose Update Acks of Selected Returns, that should pull them into the correct place in the EFCenter.

updateacks.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Level 15
Level 15

Are they under the Pending Tab?   Highlight them all and choose Update Acks of Selected Returns, that should pull them into the correct place in the EFCenter.

updateacks.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

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Level 2

Not in pending.  I tried calling ProConnect.  After waiting 2 hours on hold, I finally got through, but the representative was unable to fix the issue. Then the call got disconnected form their end. I called back, but got the "We're closed message".

I tried the e-file update acknowledgements, but nothing showed up. 

Thanks for the suggestion.

 

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