Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Duplicate SSN/EIN

Level 4

I have somehow created a few clients' files twice. Now on e-file page  under EF Status it shows  in red  "Duplicate SSN/EIN." When I try to open the client's file (with duplicate SSN/EIN ) it says " Cannot locate c:\baswin\19.

How can I erase these duplicate files? Or is there another way to resolve this issue.

Thank you in advance for any help.

Labels (1)
0 Cheers
1 Solution

Accepted Solutions
Level 15
Level 15

Have you ran Homebase Database Maintenance?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

3 Replies 3
Level 15
Level 15

Have you ran Homebase Database Maintenance?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

Level 4

Thank you so much, Just-Lisa-Now- for your valuable help. I had been struggling to get rid of the duplicate e-files for a long time. We really need experts like you in this forum. I ran the Home base- database and all my duplicate files were fixed.

Level 15
Level 15

Perfect!  Glad to help!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers