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downloading software

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Level 1

Everytime I go to download software, it goes through whole process then says "A problem occurred during installation. Patch failed to apply with error code 32.  Failure setting File's Time/date stamp."

 

Any suggestions?

 

Thank

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5 Replies 5
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Level 15
Have you tried rebooting your computer?
ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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Level 1

Yup tried that 3 times.

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Level 15
Level 15

Im sure youve checked this, but your computers date/time is all set correctly in the right time zone...youre in the US?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Highlighted
Level 1

I hadn't check it but I just did and I'm good there.  Does anyone know if there's and computer limitations? My computer is about 5 years old. Just guessing because customer service closed on Saturday.

 

Thanks everyone

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Level 15
Level 15

Yes, there is a list of minimum system requirements for 2019.  A 64 bit system is the main one.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-2019-proseries-an...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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