I appreciate it. A client said someone told her their tax person was able to check on both the status and amount they'll be receiving. I checked on the IRS website and it shows it hasn't been processed or taxpayer is unable to claim the benefit. Just wanted to make sure there wasn't anything I missed. Thank you!
Client can create an account on irs.gov and get their account transcript which will show the payments.
Or they can give you an IRS Power of Attorney and once IRS processes it you can get the account transcript.