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- Docusign not opening
Docusign not opening
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ohiohokie
Level 2
03-03-2021
11:02 AM
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Regarding Docusign, I have one PDF attachment that needs signatures and one PDF attached as a reference document.
When I click through to "Continue to DocuSign", Docusign never opens. It just processes and returns to Pro-Series. When I open the Dashboard, the client says "In Process". However, I can't open the client to continue.
I have voided the e-signature and started over, but that doesn't help.
We have e-signed successfully the past several days with no issues. Now, it doesn't seem to be working.
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