Highlight the file in HBTools > Unlock Client File doesnt work?
"locked by another user" usually means the computer thinks the file is being used.
Reboot the computer. If you are on a network, reboot all computers.
@Arnette try this https://proconnect.intuit.com/community/save-data-file/help/this-file-is-currently-locked-by-another...
Hope it helps
Ahhh, you get the message that says the file was locked by another user....guess I misunderstood the question/statement.
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