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Dms scan only produces thumbnails when using doc feeder. Dms scan is ok using the glass plate

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Level 15

Do you use Display custom scan properties prior to scanning"? or have the method set below that? Try the first option, that may show where the bug is in your scanner setup. 

Just to be sure, the first set of images to show up is set to "Thumbnails" - You can click that dropdown to select other views in this preview screen. 

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