thetaxlady92082
Level 2
12-28-2020
04:41 PM
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Why can't I click the qualifies for CTC when the child is under 17 and meets all the requirements?
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TaxGuyBill
Level 15
12-28-2020
05:37 PM
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@thetaxlady92082 wrote:Why can't I click the qualifies for CTC
What software are you using? There is nothing to click for "qualifies for CTC" in ProSeries.
You need to give as much detail as possible.
Level 15
12-28-2020
07:30 PM
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Professional has a box to check if they DON'T qualify, I would guess that Basic has something similar.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
thetaxlady92082
Level 2
12-30-2020
11:17 AM
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I have an E, eligible child, marked. There is a box on basic to check but it won’t allow me to check it.
TaxGuyBill
Level 15
12-30-2020
11:41 AM
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There is no box to check to say the child qualifies for the Child Tax Credit. There is a box to check to say the child does NOT qualify. Is that what you are trying to do, UNcheck that box?