Yesterday, I updated a client's address, yet the system still printed the former address for the state return. I can see the corrected address on the state information worksheet, with the former address still showing on the paper return itself. I'm not sure how to correct this. Has anyone else had this trouble?
Thank you, Dawn
Did you change the address on the federal return, then switch over to the state return so it would update there as well?
You should always switch over to the state return after making any changes on the federal.
Now that youve opened the state return and see the new address on it, if you print, the new address should be on the state return too...are you saying this isnt the case?
You know where it usually comes up? I have a second set of eyes who catches mistakes with address. It's the client who at the last minute wants me to change the Occupation from Retired to Investor, or something like that. It gets changed on the federal, but not on the state. I usually get away with telling them it will be corrected next year.