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Changes to returns after filing

minnow150
Level 2

I have filed multiple 1040's that have had a Recovery Rebate Credit.  When I enter the return after it has been accepted by both Federal and State, I am getting this message:

    "ProSeries has detected that the amounts calculated in this return have been changed since the return was e-filed"

When I click on "Display Changes", it always shows the refund being reduced by the amount of the Recovery Rebate Credit.  When I call the taxpayer to explain this, they tell me they received the refund that I had originally e-filed, which included the credit.

What is happening here?  Will the IRS be sending notices to the taxpayer, asking them to repay the Recovery Rebate Credit?  Is this a ProSeries issue?

Just what I needed - another "challenge" this year!!

 

Thanks.

Mike Gilligan

 

 

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qbteachmt
Level 15

This announcement has been out for 2 weeks, now, about that erroneous message:

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/proseries-2020-produce...

 

*******************************
"Level Up" is a gaming function, not a real life function.

View solution in original post

2 Replies 2
qbteachmt
Level 15

This announcement has been out for 2 weeks, now, about that erroneous message:

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/proseries-2020-produce...

 

*******************************
"Level Up" is a gaming function, not a real life function.

View solution in original post

minnow150
Level 2

Thanks.  Don't know how I missed that one.

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