my license is not being recognized cant print returns for 2017! Can someone help me. Tech support said they could not help! ;My name is Denise Draper, my email address is [email address removed] . thank you!
Tools > License Product that should pull your license information into the program.
Did you have Basic back in 2017 tax year and now have Professional? I know theres some glitch in the licensing when you change from Basic to Pro (or vice versa) and try and use prior years.