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Cannot install 2019 Basic or Pro version - needs Windows 8.1 or higher

Nigele1
Level 1

Hello,

I'm trying to install the 2019 version of either Basic or Pro but right at the beginning of the downloaded .exe file the message service says, "At Intuit, security and performance are fundamental to how we design our products.  Because of this, ProSeries requires an operating system that is Windows 8.1 or greater and is 64-bit.

I've been using ProSeries since 1994 and my systems have always been in line with or above what is required. I have never seen this error nor does it occur with any other year.

 

0 Cheers