Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Can you get in to 2018 basic? Is it down?

Highlighted
Level 2

I have downloaded it before and had no problem opening it.  Today I can't seem to open it.

Labels (1)
0 Cheers
1 Solution

Accepted Solutions
Highlighted
Level 15
Level 15

Basic is installed on your computer, it can't be "down".

Have you tried restarting the computer then try again?  I saw a Win update lurking when I shut down my computer today, if you've got a pending update to install, that could cause issues with programs.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

0 Cheers
4 Replies 4
Highlighted
Level 15
Level 15

Basic is installed on your computer, it can't be "down".

Have you tried restarting the computer then try again?  I saw a Win update lurking when I shut down my computer today, if you've got a pending update to install, that could cause issues with programs.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

0 Cheers
Highlighted
Level 15

What happens when you try?

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
0 Cheers
Highlighted
Level 2
seemed to be a program issue, no longer a problem.
0 Cheers
Highlighted
Level 15
:+1::+1:
ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
0 Cheers