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- Can we print a specific form, eg, form 1040?
Can we print a specific form, eg, form 1040?
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RICK420
Level 1
01-19-2022
08:49 PM
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I want to print form 1040, Why is that I got the message that my account balance is low, and directed to pay per return?
My proseries app is unlimited federal and have 4 states?
My proseries app is unlimited federal and have 4 states?
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2 Comments 2
Just-Lisa-Now-
Level 15
01-19-2022
10:11 PM
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Top menu bar TOOLS > License Product that should pull in your licensing information again and get rid of the error.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
TaxGuyBill
Level 15
01-19-2022
10:14 PM
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Have you tried re-licensing the software under the "Tools" menu?
You said you have 4 states. Are you using ProSeries Basic? Have you confirmed that you are not accidentally using the Professional version (which can be used on a Pay-Per-Return basis)? Look at the very top of your screen to see if it say ProSeries Basic or ProSeries Professional.
