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Can't E-file

Michelle Burns
Level 1

I am getting an error that says '-20' is not a valid value for property 'Height' when I log in.  Then when I got to e-file a client, I got e-file, electronic filing and all options are greyed out.  I cannot select Convert/Transmit Returns and Extensions.  Anyone else getting this?

 

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15

I see its been mentioned before, but I don't see a solution.

https://proconnect.intuit.com/community/proseries-discussions/discussion/i-receive-3-is-not-a-valid-...

Have you updated recently?  Id restart the computer and then use the REFRESH or REPAIR Updates from the Windows programs menu (leave ProSeries closed).

repairupdates.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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