My CA return has been rejected several times. It says to include a phone number and check the bank info. it has been done over and over. Whats up? I have provided a telephone number for home and checked the bank info...it is good and all there. Resent, reject! Tried putting the phone number on a work phone and checked that box. Looked it all over...rejected again. Always the same errors. I typed in the phone number (so it wasn't transferred from Federal) reject. same reasons. The client is getting a refund from CA and also has down to pay his ES payments electronically. What am I doing wrong? HELP!
@utah-arizona-taxlady I just had an EA here in town that uses PS call me with that same reject message youre getting!
He had the client mail in the 2019 3582 and scheduled the CA ES payments for direct debit and it kicked back with that error....so I think its some kind of conflict when youre not doing direct debit for the the 2019 payment (in your case it was a refund with direct deposit)
Ive got one of these coming up (waiting on signature pages to be returned), theve got both direct debit of 2019 tax due and 2020 CA ES payment auto withhdrawal...Im curious to see if I get the same message.
@IntuitAustin anything on Supports radar about this issue...the EA that called me last night said he called Support last night was on the phone for 2 hours, not sure if that means he spoke with them or sat on hold though...he ended up just giving the client payment ES vouchers.