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CA Rejected PTIN

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The CA return with EIC keeps getting rejected because it says the PTIN is not entered, but I have entered it and it is correct and I have saved the form without the PTIN then entered it, then saved again then submitted 3 times, nothing seems to work.  No errors on the return.

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Level 15
Level 15

Are you a CPA, EA, Attorney or CTEC?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I am an EA

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Level 15
Level 15

Could be a glitch on California's end that its not recognizing your PTIN as valid.  

Im a CTEC but I haven't had any issues with rejects for that form.

You may want to reach out to the FTB Tax Practitioner Hotline and see if they can figure out what the issue is.   916  845  7057

Paper filing sucks, but sometimes it cant be avoided.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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thanks

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