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Basic ProSeries Auto Renewal

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Level 1

I have no intention to continue my tax preparation services next year. How can I cancel automatic renewal of ProSeries Basic?

Please advise.

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2 Replies 2
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Level 8

You need to contact customer support.  The right side of this page has a "Contact Us" option.  Look at the information you have from purchasing this program.  We can't help you cancel the auto renewal.  We are program users just like you.

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Level 3

call customer support and cancel auto renewal

regards,Larry