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authorizing returns

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Level 1
last updated ‎January 27, 2020 12:01 PM

I paid for the software and now I cannot print any returns. It shows that I have to pay (PPR) for any return

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2 Replies 2
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Level 15
Level 15
last updated ‎January 27, 2020 12:01 PM

Try to relicense your products.    Top menu bar   Tools> License Products

see if that helps at all.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1
last updated ‎January 27, 2020 12:01 PM

Thanks for the tip but no luck, have to wait for support to answer

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