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Asking to pay for return when I have professional series.

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Level 2

I am a professional series user and do not pay per return; however, had to reinstall windows and ProSeries and now when I try to print a personal return, it wants to charge me as a pay per return customer. How do I change this for 2019 and prior years?

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Level 15
Level 15

Update your license.

Tools > License Products


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Level 15
Level 15

Update your license.

Tools > License Products


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

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Level 2

Thank you!