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Asking me (all of the sudden) to validate my fast file. Can't do it following their link.

Level 7
 
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Level 8

What is a fast file?

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4 Replies 4
Level 8

What is a fast file?

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Level 15
Level 15

Fast path?  How did they alert you to verify it?  Don't click any links in emails!   

You can go to the toolbar at the top of the screen, choose Tools > License Product  that should update your fast path license.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

I am running 2019 Basic, when I received the Fast Path verify alert.  I tried your steps, but it only brought me back to the ProConnect Dashboard, which doesn't offer ANY guidance on this issue.

 

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Level 15
Level 15

If updating your license doesnt correct the issue, Im afraid you'll have to call in and speak with support...nobody here has access to account details like that, sorry. 

Im not familiar with Basic, but on the top toolbar, do you have a menu item labeled Information?  In there should be a Product License choice...does it show Fast Path in the list?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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