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Anyone else a receiver of this error when opening the program or am I the special winner today? LOL

Just-Lisa-Now-
Level 15
Level 15

Im guessing a reboot is in my near future....just thought Id share!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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1 Solution

Accepted Solutions
abctax55
Level 15

Nope...not just you :smile:

https://accountants-community.intuit.com/questions/1758995-logged-in-at-this-site-why-am-i-having-tr...

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

View solution in original post

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11 Comments 11
abctax55
Level 15

Nope...not just you :smile:

https://accountants-community.intuit.com/questions/1758995-logged-in-at-this-site-why-am-i-having-tr...

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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AshleyatIntuit
Employee
Employee

We're aware of the issue, it seems to be intermittent so continue to try.

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Just-Lisa-Now-
Level 15
Level 15

I tried it over 10 times, still no go......I just shut off my wi-fi, logged in offline and turned my wi-fi back on....at least the program still works!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Marc-TaxMan
Level 8
It does not like me either.  worked fine Sunday
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garman22
Level 13
Level 13
Im a winner too....several attempts before I was able to log back in.
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garman22
Level 13
Level 13
@Ashley at Intuit (aka Henry Jr) I saw your update but i still have to log on several times to get in. Are you saying the system is stable now? Or are you saying they are still working on it?
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AshleyatIntuit
Employee
Employee
Still working on it, some stability is reported, some are still completely unable to get logged in, so it's absolutely NOT FIXED yet. Sorry for any confusion.
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garman22
Level 13
Level 13
No worries, Ashley. Thank you for clarifying. :relieved::relieved:
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cpamitchell
Level 1

Just tried for the umpteenth time, got in this time!  Guess I got lucky finally after all day trying...  Hope this is fixed by tomorrow!

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cpamitchell
Level 1

It may be intermittent, but it has been over 5 hours and still unable to open my software after many tries.

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AshleyatIntuit
Employee
Employee
please retry now, this is now reported resolved.
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