I updated this morning, got an infected file message from virus protector software, so I quarantined the file. Now I no longer have the Pro Series 2020 program to start up. The shortcut is gone. I can open the file from listing of programs, Pro Series 2020 - Tools, Connected customer.
I want to get the program back, so I can create a shortcut on my desktop and have the program available for starting.
Solved! Go to Solution.
I've seen this happen with AVG; probably others. Usually going into their Admin Panel and either Allowing Exemptions or Removing Protection works.
Below is a screenshot of what one customer who had AVG and the exact symptom you did had to do..