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2019 US return will not file. it says it is converting and filing but it does not seem to go anywhere?

ses1
Level 1
the state return went through. when I look at efile data base it says "ready to file"
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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15
Youve updated the program?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dd4vols
Level 10
Level 10

had this same problem last week on a 2019 return.  Did an 'update installed products'...then it worked perfectly.

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