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2019 proseries not updating

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Level 1

when I click on update proseries 2019 I continue to get a " not responding". Is anyone else experiencing this? Unable to update.

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2 Replies 2
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Level 1

I am having exactly this same message and have tried different ways trying to update but still cannot get it. I really need hep to continue my work.

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Level 2

4 months later:  Looks like another glitch in the ProSeries Basic program

Clicking on the update icon on the main screen is a dead end, but clicking on the pull down menu & update installed works as  usual.    

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