The 10% penalty is only waived for qualified individuals as defined under the CARES Act. The criteria is largely all encompassing, but it is not a get out of jail card for everyone.
If your client meets those conditions, you will need to go down the 1099-R form and click the box for Coronavirus distribution. At that point, you will receive an error message, because Form 8915-E has not been finalized.
Hi the 10% penalty can be waived very easily with Proseries. They updated that a long time ago. Just go to Form 5329 scroll down a little bit, look for letter L, enter the amount of the distribution and you will see that the program will place code 12 on Line 2. Code 12 means a Coronavirus related distribution and the program will waive the 10 percent penalty. Make sure you look for heading "Distributions not subject to additional tax " or something like that. You will notice when you input the amount of the distribution, PS will put 12 on Line 2, and waives the penalty. I have done many times. Thank you